The final step of Dalmatian’s refurbishment process is Quality Assurance (QA). According to Code of Federal Regulations and Standards, completion of a valid Posicheck and Hydrostatic test is sufficient for verifying a pack is safe to use. But Dalmatian goes one step further. It’s this extra step that changes everything. Once we began using this proprietary QA technology, our warranty dropped to just a fraction of what it was - which means the packs that go out our door are that much safer for you.
We guarantee our packs for 10 years. This means that we have to get it perfect when it goes out the door. We don’t want packs coming back for additional work. We want that pack to function for another 10 years without a problem. Our proprietary test is what makes a huge difference in the quality of Dalmatian’s packs.
The last essential part of QA is Order Validation - to pair the pack specification to the order. It is really important in preventing us from shipping the wrong pack or the wrong components to someone. This QA piece ensures exceptional results.
Every pack is individually taken through the entire QA process and when you receive a pack from Dalmatian it will have a paper tag on it with the initials of every person that has worked on it at every station. The QA person ensures this and initials as well.
Quality Assurance is the most vital step in the refurbishing process because SCBAs are personal: they provide the most critical of all functions — the breath of life while the firefighter is in the fire. This equipment needs to be trustworthy through all types of emergencies.
To support the dangerous task of fighting fires, the packs are massively robust and overly designed, which is a great starting point for the Dalmatian Fire process. The team classifies, standardizes configures, disassembles, cleans, stitches and polishes, corrects prior repairs, reassembles, exhaustively tests, and adjusts before shipping out to the customer in need.
But most of all, Dalmatian Fire creates renewal and rejuvenation with massive TLC.